Operating

Human approvals

Pausing a run for a person, without holding a worker.

A gate suspends the run and persists its state. Waiting is free — a run can sit at a gate for four days without holding a worker.

Decision context#

A gate renders resolved values — the figures the agent actually computed — beside the source that produced each one. A reviewer approving a refund sees £842.00 and that it came from stripe.getInvoice → amount_due, not a template placeholder.

SLA and escalation#

Gates carry a countdown. A breached SLA is an incident signature of its own, so approvals that routinely expire show up as a pattern rather than as individual stuck runs.

Was this page helpful?

Operating

Human approvals

Pausing a run for a person, without holding a worker.

A gate suspends the run and persists its state. Waiting is free — a run can sit at a gate for four days without holding a worker.

Decision context#

SLA and escalation#

Gates carry a countdown. A breached SLA is an incident signature of its own, so approvals that routinely expire show up as a pattern rather than as individual stuck runs.

Was this page helpful?